Effective Date: 7 September 2026
At KiddiesBD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit https://kiddiesbd.com, create an account, or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Your name
- Phone number
- Email address
- Billing and delivery addresses
- Account and login information
- Order and transaction details
- Messages, reviews, feedback, and support requests
- Device, browser, IP address, and website usage information
- Any other information you voluntarily provide to us
We do not directly store complete card, mobile banking, or other sensitive payment credentials when payments are processed through an authorized third-party payment provider.
2. How We Use Your Information
We may use your information to:
- Create and manage your KiddiesBD account
- Confirm, process, deliver, and track orders
- Communicate with you about orders, payments, returns, and refunds
- Respond to questions and provide customer support
- Personalize your shopping experience
- Send offers, promotions, and updates when you have agreed to receive them
- Improve our website, products, and services
- Detect and prevent fraud, misuse, or security threats
- Maintain business records and meet applicable legal obligations
3. Cookies and Similar Technologies
KiddiesBD may use cookies and similar technologies to keep you signed in, remember your preferences, maintain your shopping cart, understand website usage, and improve performance.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. How We Share Information
We may share necessary information with trusted service providers that assist us with:
- Order delivery and courier services
- Payment processing
- Website hosting and maintenance
- Customer communication
- Analytics, security, and fraud prevention
We may also disclose information if required by law, a lawful government request, or to protect the rights, safety, and property of KiddiesBD, our customers, or others.
We do not sell or rent customers’ personal information to third parties.
5. Payment Information
Online payments may be processed by third-party payment gateways. Their collection and use of payment information are governed by their own terms and privacy policies. Customers should review those policies before completing a payment.
6. Data Security
We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services
- Complete transactions
- Resolve complaints and disputes
- Prevent fraud
- Maintain required business records
- Meet applicable legal obligations
When information is no longer required, we may securely delete or anonymize it.
8. Your Choices and Rights
You may contact us to:
- Review or update your account information
- Correct inaccurate personal information
- Request deletion of eligible personal information
- Withdraw consent for promotional communications
- Ask questions about how your information is handled
Certain information may need to be retained for completed transactions, fraud prevention, recordkeeping, or legal purposes.
9. Marketing Communications
We may send promotional messages, emails, or special offers when you have provided your consent. You can unsubscribe at any time by following the instructions in the communication or contacting our support team.
You may still receive essential messages concerning active orders, payments, returns, refunds, or account security.
10. Children’s Privacy
KiddiesBD sells products intended for babies and children, but our website and purchasing services are intended for adults. Orders should be placed by a parent, legal guardian, or another responsible adult.
We do not knowingly collect personal information directly from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
11. Third-Party Links
Our website may contain links to external websites or services. KiddiesBD is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our services, business practices, or legal obligations change. The revised version will be published on this page with an updated effective date.
We encourage customers to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
KiddiesBD
Website: https://kiddiesbd.com
Phone: 01812-514614, 01670-072141
Email: [email protected]
Address: 12 West, CA